1. Information We Collect

When you interact with our platform, we gather different types of information depending on how you use our services. Here's what we typically collect:

Personal Information You Provide

• Name and contact details when you sign up for our learning programs
• Email address for account creation and communication
• Phone number if you choose to provide it for support purposes
• Payment information when you enroll in paid courses (processed securely through third-party payment processors)
• Educational background and financial knowledge level to personalize your learning experience

Information We Collect Automatically

• Device information including browser type, operating system, and IP address
• Usage data such as pages visited, time spent on the platform, and navigation patterns
• Course progress and quiz results to track your learning journey
• Cookies and similar tracking technologies (more on this below)

Information from Third Parties

Occasionally, we receive information from partners or service providers, like payment processors confirming transactions or analytics tools helping us understand website performance.

2. How We Use Your Information

We don't collect data just for the sake of it. Everything we gather serves a specific purpose:

We won't use your personal information for purposes beyond what we've outlined here without getting your explicit consent first.

3. Data Sharing and Disclosure

Your information stays with us unless we have a legitimate reason to share it. We're careful about who gets access to your data.

Service Providers

We work with third-party companies that help us run the platform. These include hosting providers, payment processors, email services, and analytics tools. They only access the information necessary to perform their specific functions and are contractually obligated to protect your data.

Legal Requirements

Sometimes we're required by law to share information with government authorities or law enforcement. This happens when we receive valid legal requests or need to protect our rights and the safety of our users.

Business Transfers

If intelligenceinenergytech is involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before this happens and explain any choices you have.

4. Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies. These are small files stored on your device that help us remember your preferences and understand how you use our platform.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly. You can't opt out of these if you want to use our services.
• Performance Cookies: Help us understand how visitors interact with the site so we can make improvements.
• Functional Cookies: Remember your preferences like language settings or login information.
• Analytics Cookies: Provide insights into user behavior and platform performance.

You can control cookies through your browser settings. Keep in mind that disabling certain cookies might affect your experience on our platform.

5. Data Storage and Security

Protecting your information is something we take seriously. We use industry-standard security measures including encryption, secure servers, and regular security audits.

Where We Store Data

Your information is primarily stored on secure servers in Thailand. Some data may be processed by service providers located in other countries. When this happens, we make sure those providers meet adequate data protection standards.

How Long We Keep Data

We retain your personal information for as long as necessary to provide our services and meet legal requirements. Here's a general breakdown:

• Account information: Kept while your account is active and for 3 years after closure
• Course progress and certificates: Maintained for 7 years for educational record purposes
• Payment records: Stored for 7 years to comply with Thai tax laws
• Marketing communications: Until you unsubscribe or request deletion
• Website analytics: Typically anonymized after 26 months

You can request earlier deletion of your data, though we may need to retain certain information for legal compliance.

6. Your Rights Under Thai Law

Thailand's Personal Data Protection Act gives you specific rights regarding your personal information. Here's what you can do:

Right to Access

You can request a copy of the personal data we hold about you. We'll provide this in a commonly used electronic format within 30 days.

Right to Rectification

If your information is inaccurate or incomplete, you have the right to request corrections. You can update most details directly through your account settings.

Right to Erasure

You can request deletion of your personal data, often called the "right to be forgotten." We'll comply unless we have legitimate grounds to retain the information, such as legal obligations or ongoing disputes.

Right to Data Portability

You can request your data in a structured format and have it transferred to another service provider where technically feasible.

Right to Object

You can object to processing of your data for marketing purposes at any time. For other purposes, you can object if you have grounds relating to your particular situation.

Right to Restrict Processing

In certain circumstances, you can ask us to limit how we use your information while maintaining storage of the data.

Right to Withdraw Consent

Where we rely on your consent to process data, you can withdraw that consent at any time. This won't affect processing that occurred before you withdrew consent.

7. Children's Privacy

Our services are designed for adults. We don't knowingly collect personal information from anyone under 20 years old without parental consent, in accordance with Thai law.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us. We'll delete such information promptly.

8. International Data Transfers

While our primary operations are in Thailand, some of our service providers operate internationally. When we transfer data outside Thailand, we ensure appropriate safeguards are in place through:

• Standard contractual clauses approved by data protection authorities
• Verification that the receiving country provides adequate data protection
• Explicit consent from you where required by law

9. Marketing Communications

We'll send you marketing emails about new courses, special offers, and educational content only if you've agreed to receive them. Every email includes an easy unsubscribe option.

Even if you opt out of marketing communications, we'll still send you essential service-related messages like enrollment confirmations, course updates, and important account notifications.

10. Third-Party Links

Our platform may contain links to external websites or resources. We're not responsible for the privacy practices of these third parties. When you leave our site, we encourage you to review the privacy policy of any site you visit.

11. Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

The "Last Updated" date at the top shows when the most recent changes were made. We encourage you to review this policy periodically.

12. Data Breach Procedures

Despite our security measures, no system is completely secure. If we experience a data breach that affects your personal information, we'll notify you within 72 hours as required by Thai law. The notification will include:

• What information was affected
• What we're doing to address the breach
• Steps you can take to protect yourself
• Contact information for questions